Confidentiality and Privacy
See Clearly is a personal and confidential service. Client details will not be disclosed to any third party without your written consent. See Clearly is on the Register of Data Controllers at the Information Commissioner’s Office under registration reference: ZA174544
Any testimonial, comment or photograph provided by clients for publicity will be reproduced only with the knowledge and express consent of the client concerned.
The Working Day:
The minimum session is three hours, Any extension to this will be at the mutual agreement of the client and the See Clearly consultant.
The consultant might offer, if necessary and appropriate, to take bags to a recycling centre or a charity shop on the way home and this will constitute part of the contracted working day. Please contact us with regard to our rates. For longer-term work special rates can be offered.
Breaks and Refreshments:
Decluttering work can be exhausting, both physically and emotionally. So to help keep the senses fresh a 5-minute break for a cup of tea every 2 hours or so is ideal with a break for lunch, the length of which will be at the mutual agreement of the client and the consultant.
Travel and Parking:
Our aim is to keep travel costs to a minimum. Travel costs will be discussed and agreed with the client before the work is undertaken. Travel up to 30 minutes each way that is one hour round trip is included in the cost of the session. Charges for any round trip greater than an hour will be discussed and agreed with the client. Any additional travel or parking expenses such as but not limited to toll charges, congestion charges, meter parking, permit parking, etc will be charged to the client. See Clearly requests that clients living in a residential parking zone obtain a visitor’s pass on behalf of the consultant.
Removal of Items:
All items to be removed from a client’s premises will be at the client’s discretion and consent. Disposal will not take place without the client’s authorization.
The client is responsible for any items disposed of in the decluttering process.
See Clearly will research charities in your area and will endeavour to arrange collection by these charities of large items or a large number of items.
If requested by the client, See Clearly can organize the removal of large quantities of recyclable items either by the local Council, local Council contractors, social enterprises operating recycling schemes or private companies (see Third Party Suppliers below).
Alternatively, the client may choose to remove the items him/herself.
See Clearly takes no responsibility for the removal of any items from a client’s premises that a third party has failed to pick up.
Depending on the volume of items to be removed a skip may be required.
Disclaimer regarding property
See Clearly undertakes to make reasonable endeavours in providing advice and encouragement in the decluttering, organizing and home staging process. Ultimately, it is the client’s decision whether to keep items or to let them go.
See Clearly can accept no responsibility for the actions the client takes on the basis of that advice or encouragement, or their consequences, whether this be at any subsequent or future date following engagement or consultation. The client is responsible for any items disposed of in the decluttering process.
As See Clearly are not valuers of art or other items of special value or rarity, the client acknowledges on engaging See Clearly that they, the client accept responsibility for either keeping or letting go of any such items. Clients can seek their own valuations of items.
At See Clearly we handle items with care. In the case of accidental damage or loss, howsoever caused, the client acknowledges that See Clearly will not be held liable for any losses or damages howsoever caused in our engagement.
See Clearly is insured for Public Liability and Professional Indemnity up to the value of £5000000.
The charges for our services and travel costs will be levied at the agreed price following a telephone conversation. This will be confirmed by email.
Payment is requested at the start of each session for the services and products provided and can be made by credit card or bank transfer in advance of the session. Clients can make a payment by Internet transfer; we will provide you with our bank details.
If you engage us to work at a particular location and access is restricted, we reserve the right to charge for the lost time and our expenses.
We hope that the above has clarified your potential relationship with See Clearly but please do not hesitate to contact us if you have further questions. We look forward to working with you and hope and believe that you will enjoy the experience.
Minimum of 48 hours notice for cancellation of a booked session.